Shipping Policy

At Swell, we are committed to delivering your orders quickly, safely, and efficiently.
 

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
 

Shipping Time

Estimated delivery times may vary depending on your location:

• Local Deliveries: 3–7 business days

• International Deliveries: 7–21 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, weather conditions, or carrier delays.
 

Shipping Fees

Shipping fees are calculated at checkout based on the delivery location and order size. Promotional free shipping offers may be available from time to time.
 

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your package's progress.
 

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Swell is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided during checkout.
 

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
 

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are always happy to assist you.